Subscribe to My Feed




Tell a Friend




  • Polls

    How Is My Site? / ¿Cómo es mi sitio web?

    View Results

    Loading ... Loading ...
  • Recent Comments:

  • PROCON: Firms Still Not Obeying Customer Service Rules

    Tuesday, March 10th, 2009

    Recently Brazil’s Justice Ministry (MJ) warned firms that they better get fully into compliance with the customer service decree (“SAC Decree” or “call center decree”) and its related portarias.  Now the consumer protection authority (PROCON) of Brazil’s economic powerhouse, São Paulo (SP), reports on where compliance stands after the Ministry warning and its efforts to […]

    Share

    LAC Consumer Protection Agencies Agree to Increase Cooperation

    Friday, December 26th, 2008

    When I wrote my Overview of Consumer Law in LAC and Overview of Consumer Authorities in LAC, I somehow overlooked any mention of regional efforts to get the consumer protection authorities (where they exist) to work together.  Let me rectify that first with this post here, and then with appropriate amendments to those two standalone […]

    Share