São Paulo Rejoins the National Consumer Information System
Tuesday, February 10th, 2009In a recent post on Brazil’s consumer agencies putting consumer complaints on the internet, I mentioned that the National System of Consumer Defense Information (Sistema Nacional de Informações de Defesa do Consumidor – SINDEC) behind the move is missing a few states, most notably São Paulo (SP), the state representing some 40% of the national […]
Brazilian States Publicize Consumer Complaints
Tuesday, October 7th, 2008In September the 21 Brazilian state consumer agencies (known in Brazil as “Procons”) belonging to the National System of Consumer Defense Information (Sistema Nacional de Informações de Defesa do Consumidor – SINDEC) opened (mostly on the internet) their registries of consumer complaints, including their rankings of which firms were the subject of the greatest number […]