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  • Nutrition Labeling for Airline Food in Brazil?

    Thursday, July 16th, 2009

    Brazil’s Federal Public Ministry (MPF) has “recommended” to all Brazilian airline companies* to comply with Law 10.674 (requiring consumers to be informed whether foods contain gluten or not) and existing National Sanitary Vigilance Agency (Anvisa) regulations on nutrition labeling (Resolutions RDC 359/03 and 360/03) within the next 30 days.  The Anvisa regulations impose mandatory nutrition […]


    Justice Ministry to Service Firms: Improve Customer Service, or Else

    Tuesday, February 3rd, 2009

    Regulated service sectors are not complying with Brazil’s new rules on customer service, despite being given a (brief) grace period in order to bring their operations into line. So declared the Justice Ministry’s (MJ) Department of Protection of Consumer Rights (DPDC), which is now handing out fines, naming names, scrutinizing practices and issuing warnings.
    The […]


    LAC Consumer Protection Agencies Agree to Increase Cooperation

    Friday, December 26th, 2008

    When I wrote my Overview of Consumer Law in LAC and Overview of Consumer Authorities in LAC, I somehow overlooked any mention of regional efforts to get the consumer protection authorities (where they exist) to work together.  Let me rectify that first with this post here, and then with appropriate amendments to those two standalone […]